neoRECORDER  Troubleshooting

   

          Audio Recording Issues

5-1

I cannot record additional audio data (WAV) files.

You cannot add further audio data to a previously recorded CD-R disc, even if recorded in TAO mode, because the audio CD standard does not allow recording additional tracks in TAO. Please prepare all audio data prior to recording.

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5-2

When I try to add WMA files I get the message: "This audio file is copyrighted protected."

You cannot use DRM (Digital Rights Management) copy-protected files to create an audio CD. When using Windows Media Player or other players to rip WMA files from audio CDs, be sure to disable the copy-protect function. (On Windows Media Player 9, disable [Copy protect music] under [Copy Settings] in the [Copy Music] tab in Options.

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5-3

An audio CD I recorded in DAO contains gaps between the tracks.

Gaps between tracks may not be recognized properly depending on the CD-ROM drive. Do not eliminate the gaps when creating WAV files ripped from an audio CD.

After ripping from an audio CD, enter the audio data into the Track field then select [Edit] -> [Edit Gap Size] from the menu. Check the pregap and postgap settings are [0] in the Virtual CD Properties window.

If this problem persists, your CD-ROM drive may simply not recognize gaps properly. Rip and record via a CD-RW drive only.

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5-4

Which drives support CD TEXT?

See Drive Restrictions for a list of compatible drives.

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5-5

My CD player does not show CD Text.

Please confirm that your audio player supports CD Text. Some CD-RW drives only support CD Text reading for discs recorded on that drive. Please consult your drive manufacturer for further information.

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5-6

I cannot edit or record CD Text, even though the drive supports CD Text.

Please ensure you are recording in DAO, as TAO recording does not support the CD Text function. Even though you have a drive that supports CD Text, you might be using the old firmware. Upgrade to the latest version. See Drive Restrictions for a list of compatible drives.

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5-7

The Windows standard CD Player does not show CD Text.

Sorry, the Windows standard CD Player does not support CD Text. Please use a player with CD Text display functionality, e.g., neoRECORDER Player.

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5-8

The drive will play the audio CD, but I can't hear anything.

You cannot listen to an audio CD using a drive that is only connected with a SCSI or other cable. Please connect the headphones or speakers to the drive's headphone jack.

You can listen to an audio CD without analog cables if the drive supports digital playback.

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5-9

I cannot play the audio CD I created with a CD-RW disc on a standard audio CD player.

Most standard audio CD players do not support CD-RW discs. Check with the manufacturer regarding CD-RW compatibility. If you are creating an audio CD to play on standard audio CD players, record using a CD-R disc. Also, CD-ROM drives that do not support multi-read will not recognize CD-RW discs. Check with the manufacturer regarding CD-RW compatibility.

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