neoCLIP  Troubleshooting
   

          Writing & Erasing Data

4-1

A read or write error occurs.

The cause off the error depends on the type of error that occurred. Check the following:

  1. Check the drive connections.
  2. Shut down Windows. Switch the drive off then on again. Now start up Windows.
  3. Quit other auto-starting applications.
    neoCLIP may not launch properly when other applications are launched at startup. Disable these programs from launching at startup.

    Windows 98/98 SE/Me/XP Users:
    Launch the System Configuration Utility by selecting [Run] from the [Start] menu, enter "msconfig" in the "name" area and click [OK]. Under the [Startup] tab, leave [System Tray] and [neoCLIP] checked and uncheck the other items, then reboot the system.

    Windows 2000 Users:
    Press the [Ctrl] + [Alt] + [Del] keys simultaneously. Quit all other programs except [Explorer], [Systray], and [neoCLIP]. Now try launching neoCLIP.

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4-2

Can I create audio CDs with neoCLIP?

No, neoCLIP utilizes the UDF file system. Mastering audio CDs requires a separate application like neoRECORDER.

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4-3

Can I use neoCLIP to write data onto a disc previously formatted by other packet-writing software?

If neoCLIP mounts a disc that was written using third party packet-writing software, it is compatible with neoCLIP. If not, an error message appears. We do not test compatibility with other software, so we do not guarantee using discs formatted using third party packet-writing software. Format the disc using neoCLIP, where possible.

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4-4

Can I use discs written with neoCLIP ver. 3.xx for Windows with neoCLIP?

Yes, you can.

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4-5

When I try to write data onto a disc, I get an error telling me that I cannot copy the file and that it is an invalid MS-DOS function.

The length of the name of files to be written onto a disc formatted using neoCLIP must be less than 127 characters. If a file name exceeds this limit, this error occurs. Change the name to within the 127-character limit.

Note:
If file extensions are also included in the file name, these are also counted in the above limit, e.g. "filename.txt" is 12 characters in length.

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4-6

[Windows XP] I cannot write when I drag and drop files.
Or I get an error message telling me that the file is already ready for writing onto the disc.

This occurs when the Windows XP recording option is enabled, so you cannot write by dragging and dropping files to neoCLIP. The icons appear opaque in the folder. Refer to Tip for Windows XP Users to disable the Windows XP recording option.

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